Assistant Manager, Action Center and Store
Position Description: Assistant Manager, Action Center and Store
Reporting Line: Action Center and Store General Manager
Department: Consumer Marketing Development
Location: San Francisco, California
Staff Tier Level: Program Staff
Service Employees Int’l Union: Not Covered
FLSA Classification: Exempt
Position Summary:
The Assistant Manager of the Human Rights Campaign (HRC) Action Center & Store (ACS) is a full time position and reports directly to the ACS General Manager.
Position Responsibilities:
The Assistant Manager is directly responsible for the following duties:
- Meeting budgeted revenue and performance goals;
- Opening and closing of the store between scheduled hours of operation;
- Meeting traffic count targets & insuring that 11% of store revenue is made up of membership income;
- Ongoing training of ACS staff to sell HRC membership and merchandise to maintain an average sale of no less than $35;
- Updating and maintenance of action center components & development of weekly talking points on HRC activities and projects;
- Ongoing education of ACS staff about HRC’s membership, educational and political objectives;
Shared responsibilities with the ACS General Manager:
- Developing and coordinating all management and operational objectives;
- Supervising staff (within budgeted payroll hours) to meet net income and ACS objectives;
- Learn and utilize the full capacity of the POS system and train staff on standardized POS policies and procedures;
- Maintain a monthly inventory --- with an annual variance of less than 1.5%;
- Maintain physical appearance, upkeep and cleaning of the store;
- Merchandising (for clarity of presentation and profit) of display windows and sales floor.
- In-store marketing and cross-promotion of all local HRC sponsored events (in coordination with headquarters program staff);
- Identifying local promotional (person to person) and marketing opportunities to increase ACS visibility and traffic
- Reporting on membership and traffic count results, promotional activities, political and educational talking points --- including all local community initiates and results.
Position Qualifications:
Candidate must have a minimum of 2 years retail management experience, knowledge of product merchandising, The ideal candidate is motivated, outgoing, a self starter, a multi tasker and possesses superior leadership & communication skills. Experienced in retail point-of-sales systems & Microsoft Office. This position maintains multiple project initiatives.
All positions at the Human Rights Campaign and/or the Human Rights Campaign Foundation may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.
Tier Description:
The HRC Staff Tier Structure is available on the HRC Staff Intranet.
To apply, please forward a letter of interest, resume, and references.
By mail: Employment Opportunities
Human Rights Campaign
1640 Rhode Island Ave., N.W.
Washington, D.C. 20036-3278
By fax: (202) 216-1579
By email: careers@hrc.org
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